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Beyond Booking - Build Trust, Transparency & Lifetime Value

Your relationship with the customer doesn’t end at booking; it truly begins there.

Absolute CX’s Post-Sales Module empowers developers to manage every stage after booking with precision from documentation and demand letters to payment tracking and possession all in one place. Deliver transparency, consistency, and peace of mind to every homebuyer while keeping your internal teams fully aligned.

Problem Statement Solutions Image

Automated Payment Milestones & Demand Letters

Configure project-specific payment plans and automate the release of demand letters as construction stages progress. Track collections, pending dues, and send reminders instantly ensuring no delay in cash flow or communication.

Keep payments on track and customers informed without manual intervention.

Agreement & Documentation Management

Digitally manage all buyer documents from agreements to registration papers with version control and audit trails. Enable easy access for both internal teams and customers while maintaining data security and compliance.

Say goodbye to missing files every document, securely stored and instantly accessible.

Problem Statement Solutions Image
Problem Statement Solutions Image

Customer Query & Ticketing System

Centralize all post-booking communication. Customers can raise queries or service requests directly through the app or portal. Each ticket is tracked with defined SLAs, automated reminders, and resolution tracking.

Build satisfaction through structured communication and timely resolutions.

Possession & Handover Management

Digitize your possession process with checklists, approvals, and notifications for every stage from final payment to key handover. Provide customers with updates and final documents in real time.

Streamlining the final mile ensures smooth, transparent, and memorable handovers.

Problem Statement Solutions Image
Problem Statement Solutions Image

Digital Invoicing & Payment Tracking

Generate invoices automatically, track payments, and reconcile accounts seamlessly. Provide customers with real-time visibility of payment status, receipts, and due dates.

Empower your finance team and customers with complete payment transparency.

Customer Communication & Notifications

Send automated, personalized updates on payment schedules, project milestones, or possession alerts. Use multiple channels like email, SMS or WhatsApp to ensure every customer stays informed.

Keep customers connected and confident at every stage of their journey.

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The Outcome

With Absolute CX’s Post-Sales Module, developers transform operational complexity into customer delight. Deliver a post-booking experience defined by trust, automation, and transparency, while keeping your teams in sync and your customers truly satisfied.