The Challenge
Solitaire is a prominent real estate developer in Pune, known for delivering premium commercial and residential spaces. High-value commercial transactions require specialized routing, instant information sharing, and high touch-points.
Manual inquiry handling created delays in sharing commercial presentation dossiers, leading to drop-offs in premium buyer engagement.
"AbsoluteCX allowed us to streamline high-value commercial inquiries automatically. Buyers receive customized project portfolios within seconds of inquiring."
SL
Solitaire Executive Team
Commercial Real Estate Division
The Solution
Solitaire integrated the AbsoluteCX Commercial Project Module & Convo AI:
- Autonomous Qualification: AI qualifies commercial buyers based on floor space requirements and budget parameters.
- Instant Digital Dossier: Sends tailored brochures, virtual tours, and site visit passes instantly.
- Salesforce Integration: Direct routing to dedicated commercial sales leads.
The Results
Operational improvements achieved by Solitaire using AbsoluteCX:
Commercial Site Visit Velocity
+210% Increase
Inquiry Response Latency
Under 30 Seconds
Deal Closure Time
35% Faster Velocity