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CASE STUDY • CHILD-CENTRIC QUOTIENT 5 MIN READ

Gera Developments drives engagement for “My CCQ” campaign

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Gera Developments is renowned for premium residential communities and 7-year warranty guarantees in Pune. Providing regular construction milestone updates, payment receipts, and warranty tracking across thousands of home buyers manually generated high support ticket volumes.

"AbsoluteCX Post-Sales Module and Customer App automated our entire construction milestone reporting, driving our CSAT score up to 99.2%."
GD
Gera Customer Experience Team
Post-Sales & Warranty Division

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