CASE STUDY • REAL ESTATE PRE-SALES | By ACX Team

How Signature Global adopted ACX Convo AI to enhance pre-sales performance

How Signature Global adopted ACX Convo AI to enhance pre-sales performance

Signature Global is one of India’s premier real estate developers. For their flagship Cloverdale project in Sector 71, Gurugram, the sales team generated over 20,000 monthly digital ad inquiries across Google, Meta, and property aggregators.

Before adopting AbsoluteCX, pre-sales executives manually dialed leads, verified buyer budgets, and scheduled physical site visits. Peak ad traffic on weekends resulted in severe response bottlenecks, with leads waiting up to 24 hours for initial contact—causing high drop-off rates and lost buyer interest.

AbsoluteCX Convo AI completely eliminated our weekend response delay. prospective home buyers now receive instant floor plans, pricing details, and automated site visit slots on WhatsApp in under 30 seconds.
Rajesh Kumar
Head of Pre-Sales & CX, Signature Global

Start with clarity, scale with confidence

AbsoluteCX helps modern support teams move faster — with real-time visibility, flexible AI workflows, and automation where it matters most.